Support
Need a hand?
No ticket maze, no chatbot. One inbox, answered by the people who build MemFrog.
Email us
We usually reply within one business day.
Bugs, billing, account deletion, press, or a feature you wish existed, it all goes to the same address.
What to include
A few details up front save us a round trip, so we can fix things faster:
- The email address on your MemFrog account
- Your device and app version (iOS or Android, Settings → About)
- What you expected to happen, and what happened instead
- A screenshot or screen recording, if you have one
Maybe already answered
Plans, privacy, languages, The Pond and deleting your data are all covered in the FAQ. For the fine print, see our Privacy Policy and Terms of Service.
MemFrog is operated by Inoqube d.o.o., Celovška cesta 150, 1000 Ljubljana, Slovenia.